Bethany Fortenberry

In the process of installing a new medical records system, over 200 user guides were crafted to train the staff. Here's a glimpse into one of the more complex guides. It involved three different staff members, each playing a unique role. This guide not only directed each staff member on recording information in the digital form but also provided clear instructions on how and to whom the completed form should be sent, ensuring a smooth three-person process.